Charity started in the insurance industry nearly 20 years ago, beginning at the bottom doing filing, answering phones, and clerical. As time passed, she learned more and more about the industry. Charity decided that personal insurance was her niche. She became licensed, and eventually worked her way up the knowledge ladder to become an underwriter. Charity is the type of person who likes to keep in the background, making sure all the “I’s are dotted and the T’s are crossed” – making sure that each client is covered to the fullest capacity that they need and want.